Frequently Asked Questions

We accept all visa card, master card and Paypal

Shipping cost depends on the delivery area and is not included in the shoe price.

Yes! We regularly release limited collections based on specific anime or events (such as character birthdays, movie releases, etc.).

We do! Stay tuned for exclusive drops during Anime Expo season, Halloween, Christmas, and more.

2. Why my card payment is failing?

marketpress is the leading Business to Consumer e-commerce site. It is an online retail that enables anyone from anywhere in Bangladesh and from around the world to purchase different items/products through online.

As all of our customs are made to order, we do not offer refunds or exchanges so please be sure of your size before placing an order.

Absolutely! We offer the option to add a personal name, a famous character quote, or a special date you’d like to mark on the shoes.

We don’t recommend machine washing. Just wipe gently with a damp cloth to keep them clean and preserve the artwork.

If you receive shoes that are defective or severely scratched due to shipping, please take photos within 48 hours of receipt – we will assist with an exchange, return, or refund.